Bloit.com Helping Consumers make make Educated Choices. Today is February 6 2012. Lookup Company Login


Company Information - ingdirect.com - Ing Direct
Company:Ing Direct
Web Site:ingdirect.com

Lookup Another Company
Address and Phone information: Add
ING DIRECT
P.O. Box 60
St. Cloud, MN 56302
USA
800

Ing Direct
Customer Poll:
Customer Service90%
Product Quality85%
Delivery Time0%
Site Usability70%
Pricing0%
Overall Satisfaction90%
Vote
1 Customer Reviews: Add
Ing Direct is pretty good.
Louie
2006-10-12

Customer Service:90%
Product Quality:85%
Delivery Time:%
Site Usability:70%
Pricing:%
Overall Satisfaction:90%
Contacted Ing Direct on 2004-10-12
I am pleased with everything Ing Direct has done for me. The site is intuitive and allows users to do just about anything online. Having said that I have to warn everyone that Ing has one of the worst login processes I've seen any bank employ. I know they're trying to tighten up security, but loging in is truely a hassle involving several entry screens and security questions. It wasn't like this two years ago when I opened the account. I really don't feel this adds security because Ing asks the same set of questions every time, so if an intruder has your password, he probably has your other security answers as well. Otherwise the web site deserves a perfect rating. The interest rates drove me to Ing Direct initially, unfortunately these day's they are not as competitive with only 4.4% on a savings account. I found amtrustdirect.com has better rates, at least today.



If you have trouble dealing with a company, your best bet may be for you to contact the Better Business Bureau. Post your company complaints on boards like this one to help educate other consumers. You may also want to report bad companies that have deceptive practices to the FTC. Obviously if you find a company is doing a good job, then the best way for you to help the company is the spread the word!

Research companies yourself before doing business with them. It can save you much time, money, and most importantly leave you with a positive customer experience.



Comments or additions to
The information here is provided to help consumers draw from experiences of others. Be aware that this is an open board and that anyone can post any views thay want. Posts by other parties are not confirmed by operators of this site. Therefor the information is provided as is with no guarrenties. Any dates or figures are estimates only.